Client Reviews - Dog Boarding - Cat Sitting - Doggie Daycare - Pet Sitting

Caring Paws always give clients a survey at the end of the first visit/service period to help us improve services in the future.

Listed below are comments from clients who have returned their surveys. If you would like to read the returned Client Surveys, just let me know. I keep them all.

Client reviews/surveys are in the order that I receive them. Fields left blank by client have been omitted. Contact information for Caring Paws’ references available upon request.
 
Matt
Cat Sitting
Reptile Transportation
Reptile Boarding
           
Most Appreciated About Service: Very Dependable - thank you very much!

Could Have Done Better: Nothing
 
Tim
Doggie Daycare
Dog Boarding
Most Appreciated About Service: Not sure how I missed the email update this morning but I like that a bunch. Also the notes are a nice touch. I am so happy things went so well today. I can tell Charlie had a great day and we thank you!

Could Have Done Better: Not a thing
 
Michelle
Dog Transportation
Doggie Daycare
 
Most Appreciated About Service: Coming to get the dogs and you calling me back.

Could Have Done Better: Don't know
 
Mark & Carla
Cat, Parrot, Turtle, and Fish Pet Sitting
 
Most Appreciated About Service: Taking the initiative to clean Helga's cage and change the litter.
 
Ana
Dog Boarding
Most Appreciated About Service: Your feedback and availability to work with us. Pictures - love them! You did a great job - thank you so much.
             
Crystal
Dog Pet Sitting
Dog Walking
           

Most Appreciated About Service: I enjoyed receiving emails and pictures. Thanks for your help! Kita really enjoyed you. I think she misses you. I will have to bring her by sometime to see you.
 

Phil
Cat Pet Sitting
             
Most Appreciated About Service: That you sent pictures and communicated your concern for my cats. Thanks Nancy!!!
          
April
Dog/Cat Pet Sitting
Dog Walking

Most Appreciated About Service: The updates throughout my time away. Attention to detail and care of my pets was excellent. Also the notes of the visit. I'm impressed because I've never had this level of care before - thank you!

Rommie
Cat Boarding
           
Most Appreciated About Service: Care, pictures and room for the cats - great job!
Linda
Cat Pet Sitting
 
Most Appreciated About Service: Communication - thank you.
 
Amanda
Dog Pet Sitting
Dog Boarding
 
Most Appreciated About Service: The personalization of care for our dogs (especially Kiera!) I appreciated how accessible you were when I asked for updates. Great job! Thank you so much!

Could Have Done Better: Nothing! 
 
Laura & David
Dog Boarding
 
Most Appreciated About Service: That I knew my dogs would be treated and taken care of as good (or better) then when they are with us. Thank you so much for keeping Hunter and Tillman, it was so nice not to have to worry about them while on vacation.

Could Have Done Better: Nothing 
 
Amanda
Dog Boarding 
 
Most Appreciated About Service: The interaction and pictures sent to me while the dogs were in her care. I also appreciated the time she took to make my dogs feel comfortable with her family and dogs.

Could Have Done Better: N/A 
 
Jennifer
Cat Sitting
Doggie Daycare
Dog Boarding 
 
Most Appreciated About Service: Pictures and write up daily along with professional manner of doing business. Thanks for helping make my vacation a real break eliminating anxiety over my older cat.

Could Have Done Better: Nothing 
 
Lisa and Kevin
Dog Boarding
Dog Pet Sitting 
 
Most Appreciated About Service: Hank and Kaia came home tired and happy. They easily transitioned back into the house. I also loved the emails and updates. Looking forward to using your services again in the future!

Could Have Done Better: No complaints. 
 
Christina
Doggie Daycare
Dog Boarding 
 
Most Appreciated About Service: The friendliness of Mrs. Petrino. We felt very safe leaving our dog with her. That is the main reason we came back.

Could Have Done Better: Nothing! Everything was great. 
 
Catherine
Reptile Boarding 
 
Most Appreciated About Service: We loved the updates sent via internet including photos.

Could Have Done Better: Nothing, the service was perfect!
 
Cynthia
Dog Walking
Dog Transportation
Dog Boarding
 
Most Appreciated About Service: I love the notes and pictures. They let me know Kojak is in good hands.

Could Have Done Better: Nothing so far. 
 
Clydette
Dog and Cat
Pet Sitting 
 
Most Appreciated About Service: Patience and kindness with animals. Very sweet of you to clean up after them because I know they are a mess! Thank you so much! It is so great to not have to worry about my babies when I am gone!

Could Have Done Better: Absolutely nothing! 
 
Monica
Dog Boarding 
 
Most Appreciated About Service: Everything was great but I loved the daily emails and pictures.

Could Have Done Better: Nothing - everything perfect. 
 
Aimee
Dog Walking
Dog Pet Sitting 
 
Most Appreciated About Service: Your excellent communication & follow up during the process. Your attentive care to my pet.Thank you!

Could Have Done Better: It was a pleasure to work with you.
Peggy & Dennis
Dog Boarding
 
Most Appreciated About Service: The TLC given during storms when Sadie has panic attacks. I also liked the email updates & pictures. Everyone's pet is special to them and Caring Paws treats them like their own. 
 
John & Melody
Dog Boarding 
 
Most Appreciated About Service: Your apparent love of animals and desire to do whatever it takes to make them happy and comfortable in their owners' absence.

Could Have Done Better: Nothing! Couldn't be better. 
 
Joe and Liz
Dog Boarding 
 
Most Appreciated About Service: We both liked your set-up for our two dogs' stay. We appreciated the emails and pictures giving us daily updates. Very satisfied with everything and we will be using your services again. Thank you!!!

Could Have Done Better: No suggestions; very satisfied with your services. 
 
Mia
Dog Daycare
Dog Boarding 
 
Most Appreciated About Service: The emails and pictures of Corwin were awesome and really made me feel better about how he was doing away from home.

Could Have Done Better: Service was great! 
 
Bob and Nancy
Dog Boarding
 
Most Appreciated About Service: Not having Chloe caged all the time definitely. It is good to know we can leave here where it feels more like home! Nancy is great!

Could Have Done Better: Nothing I can think of.
             
Diane and Orville
Dog Pet Sitting
 
Most Appreciated About Service: Communication between owner and caregiver was freely encouraged before & during the time away. Thanks Nancy - we had a relaxed, enjoyable visit with family during Thanksgiving.

Could Have Done Better: Can't think of anything!
 
Robert and Veronica
Dog Boarding
 
Most Appreciated About Service: Daily e-mails with updates and pictures. 
 
Robert and Ann
Dog Boarding 
 
Most Appreciated About Service: I really appreciate the regular updates and pictures on the status of my pet.

Could Have Done Better: Can't think of anything! 
 
Christi and Darryl
Dog Pet Sitting 
 
Most Appreciated About Service: Huge level of caring, taking photos, daily notes. We are very happy and will use you again for sure! Thank you for caring about our pets! -Christi

Could Have Done Better: Nothing!!
 
Kara
Chicken Pet Sitting 
 
Most Appreciated About Service:
Being kept informed with email updates and my pets being treated as if they were your own. Thank you, so much! We wouldn't call anyone else!

Could Have Done Better: Not a thing! 
 
Tami
Dog Pet Sitting
 
Most Appreciated About Service: Emails and pictures!

Could Have Done Better: Nothing 

Robin
Dog Pet Sitting 
 
Most Appreciated About Service: The pictures. Everything went great! 
 
Stefanie and Ryan
Dog Pet Sitting 
 
Most Appreciated About Service: The great care and contact while we were gone. Thank you so much!!

Could Have Done Better: Nothing 
 
Tony
Dog and Cat Pet Sitting
Dog Boarding 
 
Most Appreciated About Service: Thorough, very professional and prepared - thank you! 
 
Michelle and Brian
Cat Pet Sitting 
 
Most Appreciated About Service: That there was instant trust. I know Nancy would come when she said and take the best care of Lilly.

Could Have Done Better: Nope, we would definitely use Nancy again and recommend her to friends.
 
Jackie
Dog Boarding 
 
Most Appreciated About Service: Updates and the care she received. Thank you, was worried she would want to stay, she loves to play! 
 
Thomas
Dog Pet Sitting
 
Most Appreciated About Service: Communication and friendliness.

Could Have Done Better: Charge me less! Actually nothing 
 
Louise
Dog, Cat and Bird Pet Sitting 
 
Most Appreciated About Service: Cleaning cat litter and fresh water for all I felt safe leaving my pets with you. Thank you, Louise
 
Al and Anna
Dog Boarding 
 
Most Appreciated About Service: The loving way that you took care of our babies. They were happy. The photos and daily journal was great. Nancy, thank you so very much.

Could Have Done Better: No complaints 
 
Pat
Cat Sitting 
 
Most Appreciated About Service: Delighted! Everything fantastic! Nancy, you are fabulous.

Could Have Done Better: Don't think so - I will think about this more. 
 
Kristy
Dog Boarding
Pet Transportation
             
Most Appreciated About Service: The email updates and communication.
 
Dianna
Cat Pet Sitting
 
Most Appreciated About Service: How personalized you make your service and your attention to details/follow through. Thank you for taking care of our "babies" just like they were your own!

Could Have Done Better: Can't think of anything.

Sharyn
Doggie Daycare 
Most Appreciated About Service: The attention you gave. Best service I have ever received for the care of my dog. He is very happy staying with you.

Could Have Done Better: Live in Galveston 
Emily
Dog Pet Boarding
Most Appreciated About Service: Nancy was very easy to work with and made me feel very comfortable leaving my boy with her.
Feel free to use me as a reference!

Could Have Done Better:  N/A - Very satisfied overall.

Brenda and Dean
Dog Pet Boarding
Doggie Daycare 
Most Appreciated About Service: Complete hands on with our Mandy girl. True, genuine care and concert for us and our pet's well being through the stat.
Just feel so blessed to have you both in Mandy's life.  She's a very special little old lady now.

Could Have Done Better:  Well . . . since we have been back so many times and feel absolutely comfortable with both you and Russell, I would say "not one thing"! :-)

Raymond and Angela
Dog Pet Sitting
Most Appreciated About Service: Pictures! Visit Sheet

Could Have Done Better: Nothing! Perfect!
 
Courtney and Suzie
Dog Pet Sitting 
Most Appreciated About Service: We loved the update and seeing pictures of Roddick. Also, the written log that was left was very good. Comforting to know that Roddick is happy when we have to leave.
Thank you so much!

Could Have Done Better: Everything was great!
 
Peggy
Dog Walking 
Most Appreciated About Service: Pleasant,  knowledgeable, considerate. Willing to work with me. I trust Nancy with our dogs.
We are very lucky to have Nancy. I would recommend her without hesitation.

Could Have Done Better: Nothing 

Jody
Dog and Cat Pet Sitting 
Most Appreciated About Service: Nancy's attention to detail and just knowing that Tinker and Scarlett were being well cared for.
Thanks so much - it will be awhile but I will sure call you in the future!

Could Have Done Better: Not a thing! 

Debbie and Don
Dog Pet Sitting 
Most Appreciated About Service: Very personable and quite capable of taking care of my dogs.

Could Have Done Better: N/A 

Contessa and Kelly
Daily Dog Walking 
Most Appreciated About Service: The email and notes.
We appreciate our services and will look forward to using you again.

Could Have Done Better: Nothing 

Ted and Armonde
Dog Boarding 

Most Appreciated About Service: The loving care and communication that showed how happy Charlie was.
I can’t wait to have Charlie stay with you at Easter! He has slept all day from the fun he had!

Could Have Done Better: Nothing – the drop off, communication and pick up were flawless! Thanks so much! 

Pam and Travis
Cat Pet Sitting 
Most Appreciated About Service:  Professional, personal care for our 19 year old cat. Nancy took the time to learn all of the little things that are important to us.  So glad we found Caring Paws!

Could Have Done Better: Not a thing!
 
Brenda and Lane
Dog Pet Sitting
Most Appreciated About Service: That I could put you on standby and it not be a problem.

Could Have Done Better: Everything done was perfect.
                       
Betty
Dog and Cat Pet Sitting 
Most Appreciated About Service: Very flexible and Tucker seems to love when you come and spend time with him.  He loves playtime.

Could Have Done Better: I think everything is all good.
Very happy with your services Nancy. :-)

Pat
Pet Sitting 

Most Appreciated About Service: Pictures and details of visits.
Appreciate you so much about not making a big deal about medicine. Very comfortable leaving them in our care.

Could Have Done Better:
Really - can't think of anything. I see your service as going above and beyond what is called for.  Great job and I can tell you love it!

Donna and Conrad 
Dog Pet Sitting
Most Appreciated About Service: You are able to start on short notice!

Could Have Done Better:
Nothing

 
Connie and Patrick 
Dog Boarding
Most Appreciated About Service: That she was in a safe, fun, loving home.
Thank you for a wonderful experience!

Could Have Done Better:
Nothing! :-)
            
 
Jason
Dog Pet Sitting 

Most Appreciated About Service: Really enjoyed your notes; it shows you really spent some quality time with my girls!
You were great, exceeds expectations.
Thank you so much Nancy, I really worry about my babies while working with Mamma on the new one.

Scott 
Cat Pet Sitting
Most Appreciated About Service:  Time spent with cat, cleaning up and reasonable rates. 

Could Have Done Better:  Would have spent more bucks using friend with complaining and less effort towards cat.

 
Charlene
Cat Pet Sitting 
Most Appreciated About Service:  The care that Nancy showed towards our two cats, and the peace of mind knowing that our house and pets were in good hands.
Love the email update with plenty of pictures.
Thanks so much! 

Could Have Done Better: Nothing! 

  
James and Liz
Dog Daycare 

Most Appreciated About Service: Thorough, flexible. Nice tough for sending emails and such. 
    
  
Melody and Michael
Dog Pet Sitting 
Most Appreciated About Service: Care and concern. And flexibility. It was great to have you without complication. We also appreciated you walking Sopuex.
Thank you for everything, you were great and a true blessing. 

Could Have Done Better: More pictures and videos on additional days other than first visit. 
           
Ashley
Dog Pet Sitting 


Most Appreciated About Service: Loved all of the pictures that were sent. It was great knowing they were being taken care of and that I did not have to worry about them. 

Jennifer
Dog Pet Sitting
Most Appreciated About Service: The text messages were wonderful to get while we were gone. It was reassuring to know when he was being visited.
Nancy, lost our baby to cancer but we will keep you in mind for referrals and when we do decide to add a furry baby to our family. 

Could Have Done Better:  You are terrific, I could not ask for more!
           
    
Jessica
Dog Pet Sitting
Most Appreciated About Service: You are very easy to work with and it is apparent you love animals.
Thanks for your help!   


Alaina
Dog Pet Sitting 
Most Appreciated About Service: We were able to schedule quickly (set up was a snap). My dogs are very happy to have a friend come by mid day! 


Adam and Trixie
Cat Pet Sitting 
Most Appreciated About Service: The pictures! Great for peace of mind and made me happy to see my kitties!

Could Have Done Better: Nothing, everything was great. 


Chanon
Cat Pet Sitting 
Most Appreciated About Service: My cats were not stressed out when I got home! Everyone was happy.

Could Have Done Better: Nothing :-) I will be calling when I leave town again!

 
Kim
Dog and Cat Pet Sitting
Most Appreciated About Service: The text and email with pictures and the visit sheet. These are always fun to read.

  
Catherine
Dog Walking
Dog Pet Sitting
Most Appreciated About Service: That you really got to know my dogs personality and used that to your advantage on how you cared for him. Your service was realizable and I did not have to worry if you would show.

Could Have Done Better: Nothing

  
Fred and Wendy
Cat Pet Sitting
 Most Appreciated About Service: The communication was "Great". Cats seemed to be less anxious when we got back home.

Could Have Done Better: Could not ask for a better service.

  
Michelle
Dog Boarding
Most Appreciated About Service: The updates we received. We loved the pictures.

Could Have Done Better: Nothing. Thank you for watching our baby girl.

   
Kathleen
Dog Pet Sitting
Most Appreciated About Service: Reliable, timely, caring service.

Could Have Done Better: Call vs. email with A/C concern.
(Note from Caring Paws: I called, no answer. Left message. No return call so I emailed)


   
Kathy
Dog Pet Sitting
Most Appreciated About Service: Getting daily email with photos, knowing they had reassurance of being petted and loved.

Could Have Done Better: Nothing

   
Frank and Diane
Dog Pet Sitting
Pet Transportation
Dog Boarding




Christina
Cat Pet Sitting









Kristin
Cat Pet Sitting





Donna
Dog Pet Sitting






Carol and Gene
Dog Boarding





Jeremi Zabel
Cat Pet Sitting



Iwona
Dog Pet Sitting
Dog Walking


Michael and Roxanne
Dog Boarding
Most Appreciated About Service: Your kindness and respectfulness of each pet's personality. Your attention to details. Your love of animals.

Could Have Done Better: Honestly can't think of anything. So impressed with your ability to work with Harley, LOL


Most Appreciated About Service: I appreciated the detail in which you took time throughout our meeting process and the personal care and love you showed to my cats!

Could Have Done Better: Can't think of a thing! You are a true animal lover and pet care professional!

And thank you for all the wonderful notes you took each day! That last one made me laugh!


Most Appreciated About Service: The ease of being able to leave knowing my kids will be cared for - no exchanging of key day before.

Could Have Done Better: Nothing - everything was taken care of - came home very happy


Most Appreciated About Service: Your obvious love of dogs, caring prompt service and helpfulness in making my trip worry free. 

Could Have Done Better: Nothing!
Thank You, Thank You, Thank You!


Most Appreciated About Service: Friendly, organized, clean house and yard and caring. Baby was happy. Appreciated the emails and texts with update.

Could Have Done Better: Nothing


Most Appreciated About Service: Knowing you were spending time getting to know our cats. Speed of communication was excellent.  Thank you so much!


Most Appreciated About Service: Keeping me informed via texting.

Could Have Done Better: N/A


Most Appreciated About Service: That pet care is given in home which makes pet feel as much at home as possible.

Could Have Done Better: Nothing

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Deer Park, La Porte, Pasadena, El Lago, Taylor Lake Village, Shoreacres, Seabrook
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